Fin (Intercom) alternatives
At 500 conversations, Fin (Intercom) costs $336 a month. 1 AI support agent costs less, from $120 (Chatbase). The closest match, Chatbase, covers 85% of what Fin (Intercom) does. Each one shows how much of it it covers, capability by capability, next to the price.
What Fin (Intercom) does
Core: AI answers for customers, Grounded answers & guardrails, Human handoff & escalation, Runs in your help desk, Email ticket automation.
Important: Website chat widget, WhatsApp & social messaging, AI phone agent, Actions & customer data, Visual flow builder (partly), Conversation analytics, Testing & answer correction, Multilingual answers, Security & compliance.
Also has: AI copilot for support agents, In-app support SDK, API & webhooks.
Alternatives to Fin (Intercom) at 500 conversations, best match first
- Chatbase: $120/mo Assumes 1 credit per reply; overage $40/1k (Hobby ($40/mo) + 2 auto-recharge packs of 1,000 credits). It covers 85% of Fin (Intercom); missing or partial: Visual flow builder, Conversation analytics (partly), Multilingual answers (partly), AI copilot for support agents, In-app support SDK (partly). Free plan: none.
- Botpress: $384/mo Packs of 100 convos; AI usage $0.10/convo included (Plus). It covers 75% of Fin (Intercom); missing or partial: AI answers for customers (partly), Runs in your help desk (partly), Email ticket automation (partly), AI phone agent (partly), Conversation analytics (partly). Free plan: Free: 100 conversations total, 3 agents, 3 seats, 100MB vector storage, hard-capped with no add-ons.. Last price hike: May 2026.
Other kinds of products that cover part of Fin (Intercom)
- Zapier (Automation): covers 49% of Fin (Intercom); missing or partial: Grounded answers & guardrails (partly), Human handoff & escalation (partly), Runs in your help desk (partly), Email ticket automation (partly), Website chat widget (partly)
Prices at every size
- Fin (Intercom): 500 conversations $336/mo, 2k conversations $1,227/mo, 10k conversations $5,979/mo (Handoffs/routing also billed at $0.99)
- Chatbase: 500 conversations $120/mo, 2k conversations $310/mo, 10k conversations $1,500/mo (Assumes 1 credit per reply; overage $40/1k)
- Botpress: 500 conversations $384/mo, 2k conversations $1,189/mo, 10k conversations $5,189/mo (Packs of 100 convos; AI usage $0.10/convo included)
Lowest monthly bill, billed monthly, for one AI agent on a website chat widget handling the stated conversations a month (4 AI replies each, 60% resolved by the AI), counting plan fees, message credits, per-resolution fees and any required base help desk plan with 1 seat. Free plans count when they cover the volume; branding removal, extra seats, voice minutes and carrier fees are not counted.
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