Refund Policy
Readers never pay for anything. For companies buying a sponsored placement: cancel before it starts and you get all your money back.
Last updated: October 16, 2026
For readers
Everything PriceHiked offers readers is free: price pages, comparisons, calculators, alerts and the weekly Hike Report. There's nothing to pay, so there's nothing to refund.
Sponsored placements
Sponsored placements are paid in advance, in US dollars, through Stripe. Each one runs for 7 days (168 hours) and starts as soon as your payment clears. If you buy another week for a product that's already sponsored, the new week starts when the current one ends.
- Before your placement starts: a week queued after a running one can be cancelled at any time before it starts, and we'll refund it in full.
- After it starts: the placement is non-refundable, except in the cases below.
- If we can't deliver it: if we decline or remove your placement for any reason other than a breach of our Terms, or if it isn't shown for more than 24 hours in total during your booking because of a problem on our side, we refund the affected days pro rata or extend your booking, whichever you prefer.
- If a placement breaks our Terms: for example with misleading claims, we may remove it, and the time already booked isn't refunded.
- Billing mistakes: if we charged the wrong amount or charged you twice, we refund the difference in full.
Pay per customer
Fees are billed only after a referred customer is confirmed. If that customer is refunded or charges back within the validation period we agreed with you, we credit the fee on your next invoice or refund it. Please raise any billing question within 30 days of the invoice date.
How to ask for a refund
Email hello@pricehiked.com from the address you paid with, and include the invoice or receipt number and the reason. We reply within 2 business days and process approved refunds within 5 business days, back to your original payment method through Stripe. Your bank may take another 5 to 10 business days to show it.
Refunds are made in US dollars. We can't cover exchange-rate differences or fees charged by your bank or card issuer.
Before you dispute a charge
Please email us before opening a chargeback with your bank. We can usually fix the problem the same day.