Chatbase alternatives
Chatbase is already the cheapest AI support agent we track at 500 conversations ($120/mo). Here's how the other 2 compare. The closest match, Botpress, covers 90% of what Chatbase does. Each one shows how much of it it covers, capability by capability, next to the price.
What Chatbase does
Core: AI answers for customers, Website chat widget, Grounded answers & guardrails, Actions & customer data.
Important: Human handoff & escalation, Runs in your help desk, WhatsApp & social messaging, Conversation analytics (partly), Testing & answer correction, Multilingual answers (partly), LLM model choice, API & webhooks, Security & compliance.
Also has: Email ticket automation, AI phone agent, Lead capture & qualification (partly), In-app support SDK (partly), White-label & client workspaces (partly).
Alternatives to Chatbase at 500 conversations, best match first
- Botpress: $384/mo Packs of 100 convos; AI usage $0.10/convo included (Plus). It covers 90% of Chatbase; missing or partial: AI answers for customers (partly), Runs in your help desk (partly), Email ticket automation (partly), AI phone agent (partly). Free plan: Free: 100 conversations total, 3 agents, 3 seats, 100MB vector storage, hard-capped with no add-ons.. Last price hike: May 2026.
- Fin (Intercom): $336/mo Handoffs/routing also billed at $0.99 (Intercom Essential (1 seat, monthly) + Fin at $0.99/outcome). It covers 89% of Chatbase; missing or partial: LLM model choice, Lead capture & qualification, White-label & client workspaces. Free plan: none.
Other kinds of products that cover part of Chatbase
- Zapier (Automation): covers 63% of Chatbase; missing or partial: Website chat widget (partly), Grounded answers & guardrails (partly), Actions & customer data (partly), Human handoff & escalation (partly), Runs in your help desk (partly)
Prices at every size
- Chatbase: 500 conversations $120/mo, 2k conversations $310/mo, 10k conversations $1,500/mo (Assumes 1 credit per reply; overage $40/1k)
- Botpress: 500 conversations $384/mo, 2k conversations $1,189/mo, 10k conversations $5,189/mo (Packs of 100 convos; AI usage $0.10/convo included)
- Fin (Intercom): 500 conversations $336/mo, 2k conversations $1,227/mo, 10k conversations $5,979/mo (Handoffs/routing also billed at $0.99)
Lowest monthly bill, billed monthly, for one AI agent on a website chat widget handling the stated conversations a month (4 AI replies each, 60% resolved by the AI), counting plan fees, message credits, per-resolution fees and any required base help desk plan with 1 seat. Free plans count when they cover the volume; branding removal, extra seats, voice minutes and carrier fees are not counted.
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Everything about Chatbase's own prices and price hikes: Chatbase.