Hotjar pricing, price hikes and cheaper alternatives
Hotjar (hotjar.com) is a session replay tool. Tiered monthly plans priced by sessions, with each plan capping the share of sessions that get replays; the top tiers are sales-quoted.. Free plan: Up to 200k sessions/month, but replays on only 5% of sessions (max 10k); 1 project; 1 month of data..
What Hotjar costs
- 10k recorded sessions / month: $49/mo ($49/mo on monthly billing ($39 is the annual rate: 49 x 0.8 = 39.2). Free replays only 5% of sessions (max 10k), so it cannot record all 10,000. Growth replays 15% of sessions with a 20k minimum; the 20k minimum exceeds 10,000 sessions, so all are recorded. Replay retention of 2 months meets 30 days; the 3-team-member requirement is unverified because seat limits are not published.)
- 50k recorded sessions / month: custom pricing (No self-serve plan records all 50,000 sessions. Free replays 5% (max 10k) and Growth 15% (min 20k). Pro is the first plan with replays on up to 100% of sessions but is contact-sales only, so this point needs a sales quote.)
- 200k recorded sessions / month: custom pricing (Same as 50,000: Free and Growth both sample replays, and Pro (up to 100% replays) is contact-sales only, so this point needs a sales quote.)
Plan compared: Growth plan, monthly billing, 10,000 sessions/month (all replayed). Prices are USD per month on monthly billing (annual-only plans divided by 12) to record a fixed number of visitor sessions a month on one website, with at least 30 days of retention and 3 team logins, using free plans, quotas and published overage. Heatmaps, surveys and other add-ons are not priced in.
What Hotjar does
Core: Web session replay, Click and scroll heatmaps, On-site surveys and feedback (partly).
Important: Frustration signal detection (partly), Funnels and journey analysis, User identification and filtering (partly), AI session insights, Privacy masking and consent (partly), Integrations and data export.
Also has: Security compliance (partly).
Hotjar price hikes
- Hotjar cut free session replays from 100% of sessions to 5% · Mar 2026
Free replays fell from 100% of sessions up to 20k to 5% of sessions, capped at 10k recordings a month. A site with 10,000 sessions now gets 500 free recordings instead of all 10,000. - Hotjar raised its Growth (ex-Plus) plan 25%, from $32 to $40/mo · Oct 2025
The Growth plan, renamed from Plus, went from $32 to $40 a month, a 25% rise. The page does not say which billing term those figures use, and the same window moved session counting from daily to monthly.
Cheaper alternatives to Hotjar
At 10k sessions, Hotjar costs $49/mo. 2 session replay tools cost less:
- Microsoft Clarity: free (Free plan, which records every session at the ref point with no cap (10,000 sessions a month).), covers 77% of Hotjar; missing or partial: On-site surveys and feedback, Funnels and journey analysis (partly), Security compliance
- Fullstory: free (FullstoryFree plan at 10,000 sessions/month), covers 93% of Hotjar; missing or partial: Click and scroll heatmaps (partly)
Hotjar alternatives: 2 session replay tools compared, at every size.
Every change we logged
- Mar 2026 · Free tier cut: Free replays fell from 100% of sessions up to 20k to 5% of sessions, capped at 10k recordings a month. A site with 10,000 sessions now gets 500 free recordings instead of all 10,000.
- Oct 2025 · Repriced: Basic, Plus and Business became Free, Growth and Pro, and session counting moved from daily to monthly across the Experience Analytics plans.
- Oct 2025 · Price increase: The Growth plan, renamed from Plus, went from $32 to $40 a month, a 25% rise. The page does not say which billing term those figures use, and the same window moved session counting from daily to monthly.
Sources
Pricing page: contentsquare.com/pricing. Prices last checked Oct 16, 2026. Hotjar's pricing page now redirects to contentsquare.com/pricing, where the Hotjar plans are listed as Experience Analytics. The $49 monthly rate is inferred from an unlabeled $49 and $39 pair, and seat limits are not published, so the 3-team-member requirement is unverified.