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Fullstory pricing, price hikes and cheaper alternatives

Fullstory (fullstory.com) is a session replay tool. Free plan capped at 30,000 sessions a month, then quote-only paid tiers and add-ons with no published per-session price.. Free plan: Free plan: 30,000 sessions/month, 12 months of retention, up to 10 users, Session Replay included; no credit card needed..

What Fullstory costs

  • 10k recorded sessions / month: free (Free plan covers 30,000 sessions/month with Session Replay, up to 10 users and 12 months of retention, so 0.)
  • 50k recorded sessions / month: custom pricing (Above the free plan's 30,000-session cap; paid tiers have no public price (contact sales), so custom.)
  • 200k recorded sessions / month: custom pricing (Above the free plan's cap; paid tiers are contact-sales only with no public price, so custom.)

Plan compared: FullstoryFree plan at 10,000 sessions/month. Prices are USD per month on monthly billing (annual-only plans divided by 12) to record a fixed number of visitor sessions a month on one website, with at least 30 days of retention and 3 team logins, using free plans, quotas and published overage. Heatmaps, surveys and other add-ons are not priced in.

What Fullstory does

Core: Web session replay, Developer debugging data, User identification and filtering.

Important: Native mobile app replay, Frustration signal detection, Funnels and journey analysis, Event-based product analytics, AI session insights, Privacy masking and consent (partly), Security compliance (partly), Integrations and data export.

Also has: Click and scroll heatmaps (partly), Error and performance monitoring (partly), On-site surveys and feedback (partly), Live visitor view and chat.

Fullstory price hikes

No price hikes on record for Fullstory.

Alternatives to Fullstory

Fullstory is the cheapest session replay tool we track at 10k sessions. The others:

Fullstory alternatives: 2 session replay tools compared, at every size.

Every change we logged

  • Jan 10, 2026 · Repriced: Pricing was split into Analytics, Workforce and Anywhere (Warehouse, Activation) tiers, and every paid tier remains quote-only. The date is the PricingSaaS label, which may not match the effective date.
  • Aug 10, 2025 · Price cut: FullstoryFree now gives 30,000 monthly sessions, 12 months of retention and up to 10 users, so a 10,000-session site pays nothing. The vendor help center dates the FullstoryFree change to 2025-08-10 but does not say what changed; PricingSaaS labels the expansion 2026-01-10.

Sources

Pricing page: fullstory.com/pricing. Prices last checked Oct 16, 2026. Ref price 0 is read from Fullstory's pricing page and FullstoryFree help article: 30,000 sessions/month, up to 10 users, 12 months retention, Session Replay included. Paid tiers show only 'Contact' on the vendor page and PricingSaaS, so the 50k and 200k points are custom.