Freshdesk cut its free tier
PricingSaaS logged the removal of the free starter program (1-2 agents at $0 for 6 months) on 2026-07-20; the official pricing page now shows no free plan.
What changed
- Free tier cut, Jul 2026
- Before: Free starter program: $0 for 1-2 agents for 6 months
- After: No free plan on the pricing page
Alternatives to Freshdesk
Freshdesk is the cheapest help desk we track at 1 agent. The others:
Freshdesk alternatives: 2 help desks compared, at every size.
Sources
Every price and change for Freshdesk: Freshdesk.