Freshdesk raised annual per-agent prices 12-27%
Annual-billed per-agent prices rose on all three paid plans: Growth $15 to $19 (+27%), Pro $49 to $55 (+12%), Enterprise $79 to $89 (+13%). PricingSaaS captured the change between Dec 29, 2025 and Jan 5, 2026 (it filed the entry under Apr 2026); monthly prices before the change are not sourced.
What changed
- Price increase, 27%, Jan 2026
- Before: Growth $15, Pro $49, Enterprise $79 per agent/mo, billed annually
- After: Growth $19, Pro $55, Enterprise $89 per agent/mo, billed annually
Alternatives to Freshdesk
Freshdesk is the cheapest help desk we track at 1 agent. The others:
Freshdesk alternatives: 2 help desks compared, at every size.
Sources
Every price and change for Freshdesk: Freshdesk.