Freshdesk cut its free tier
The free plan gained a 10-agent cap: a Jan 2021 archived snapshot has no cap and a Dec 2022 snapshot has one, and the article dates the change to 2022, so the exact month is unknown.
What changed
- Free tier cut, Dec 2022
- Before: Free plan: no agent cap (Jan 2021 snapshot)
- After: Free plan: up to 10 agents (Dec 2022 snapshot)
Alternatives to Freshdesk
Freshdesk is the cheapest help desk we track at 1 agent. The others:
Freshdesk alternatives: 2 help desks compared, at every size.
Sources
Every price and change for Freshdesk: Freshdesk.