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Dialpad pricing, price hikes and cheaper alternatives

Dialpad (dialpad.com) is a business phone system. Per-user monthly subscription (Connect Standard, Pro, Enterprise), with annual billing at a discount.. No free plan.

What Dialpad costs

  • 1 user: $27/mo (Connect Standard $27/user on monthly billing ($15 billed annually); includes a direct line, unlimited US/Canada calling and SMS/MMS)
  • 10 users: $270/mo (Connect Standard $27/user x 10 = $270; Standard includes Departments with simultaneous/round-robin ringing and department IVR)

Plan compared: Connect Standard. Prices are USD per month on monthly billing for one user, or a 10-person team sharing a main number, each user with a local US number, about 1,000 calling minutes and 200 texts a month; taxes, regulatory and 10DLC fees, hardware and promos are excluded. Annual-only plans are shown as the annual price divided by 12, and phone add-ons that need a suite licence (Google Workspace, Microsoft 365) are priced without the suite.

Dialpad price hikes

Cheaper alternatives to Dialpad

At 1 user, Dialpad costs $27/mo. 1 business phone system costs less:

Dialpad alternatives: 3 business phone systems compared, at every size.

Every change we logged

  • Jul 2024 · Price increase: Between April and July 2024 Dialpad raised the monthly-billing price of Connect Standard from $23 to $27 per user per month (+17.4%); the annual-billing rate stayed at $15.

Sources

Pricing page: dialpad.com/pricing. Prices last checked Oct 16, 2026. Prices read from the USD price data embedded in Dialpad's pricing page (Standard 15/27, Pro 25/35 annual/monthly); the hike comes from PricingSaaS snapshots dated 2024-04-01 and 2024-07-01. The page footnotes SMS as US/Canada only and 'charge per SMS', so heavy texting may cost extra; the web search for other hikes could not run because the search budget was used up.