New Relic ended free core users; they now cost $49/user

The Free plan went from unlimited basic and core users to unlimited basic users only, and core users on Standard went from $0 to $49/user. Core users are the cheapest type with Errors Inbox access.

What changed

  • Free tier cut, Dec 2025
  • Before: Unlimited free core users (Free and Standard)
  • After: Core users $49/user; Free plan has basic users only

Cheaper alternatives to New Relic

At 50,000 errors a month, New Relic costs $108/mo. 4 monitoring tools cost less:

  • Better Stack: free (Free plan (errors); pay-as-you-go Logs & Traces, US region (apm, logs))
  • Grafana Cloud: free (Free)
  • Sentry: $29/mo (Team)
  • Datadog: $30/mo (Error Tracking, month-to-month (first 50K errors))

New Relic alternatives: 4 cheaper monitoring tools compared, at every size.

Sources

Every price and change for New Relic: New Relic.